The best way to receive support or for all kinds of queries, is to open a ticket with Epic. Tickets are promptly answered and can be tracked and accounted for better than phone conversations or emails.
Click Here to open support and/or grievance tickets for speedy resolution of your queries and grievances if any.
If you would rather speak to someone, you may call one of the numbers below (direct extensions of the support team). We encourage you to create a ticket and then call the support team with your ticket number ready with you. Support hours Monday to Friday 9:30 AM to 6:30 PM IST and 10:30 AM to 3:30 PM on Saturday.
0731-2580759 / 0731-2580627 / 0731-2580619 / 0731-2580739 / 0731-2580696 / 0731-2580606
Download Forms (including KYC and Risk Profile Forms) -clients.epicresearch.co/downloads.php
Epic Compliance Officer: In a case that your request is not addressed by any of the channels above, you may send an email to the Compliance Officer Mr. Huzefa Shakir at email@example.com